Sojourn/About

We believe in
enjoying life.

It's simple, but it redefines our approach and our values to property management. Become a part of the Sojourn family.

Read our storyMeet the team
Outer Banks
Sunset at Corolla
Asheville
Boys at the ridge
The Brown family — Summer 2024Summer ’24 · Browns of four
— Melissa, Jon, and the boys
02 By the Numbers

Sojourn, in three numbers we're quietly proud of.

Behind every figure is an owner who took a chance with us, a guest who chose to come back, and a small team obsessed with the details.

★ Guest reviews · ’25
4.96
Average rating across every home in the collection.
Verified on 4,820 stays
↗ Portfolio growth · YoY
90%
Growth in property rentals, every year, like clockwork.
2019 → 2026 cohort
$ Revenue uplift · avg
35%
Average revenue increase when using Sojourn.
Measured 12 months post-onboarding
Melissa Brown
Founder & Owner
03 Our Story

Hello and welcome.

I'm Melissa Brown, founder and owner of Sojourn. After several years starting and managing my own short-term rental properties, I began helping friends and family run theirs, and found incredible success, and even more fulfillment. I was thrilled to launch Sojourn to assist other homeowners find success, and the opportunity to invest in their future familial generations.

I'm a proud mom of two amazing boys, and wife to my amazing husband Jon. Our family shares a love for adventure.

We've explored breathtaking destinations across the globe and love sharing our travel insights and experiences by flipping properties into fun, creative spaces geared towards travelers alike. My family and I understand the value of a perfect getaway, and that's why we're not just avid explorers, but also proud owners of stunning properties.

Join us in discovering a new standard of vacation rental management. Whether you're seeking to help create an unforgettable getaway or looking to elevate your own rental property management services, I'm here to turn your aspirations into reality. Let's embark on this exciting journey together.

Melissa.
Founder & Owner · Sojourn Rentals
Meet the team
04 The Team

The people behind every five-star stay.

A small, deliberate team. Each lead owns their craft end-to-end, from the first owner call to the last guest review.

N° 01Portrait
Krissy Pettigrew
Eastern NC Property Manager
Since '19

Manages our coastal portfolio around Carolina Beach. Krissy brings years of experience coordinating every turnover, every repair call, and every five-star guest experience along the North Carolina coast.

N° 02Portrait
Katie Berger
Manager and Head of Operations
Since '21

Runs the creative eye and the operational backbone. From staging photography to owner statements, Katie makes sure every detail is polished before it reaches you.

N° 03Portrait
Rachel Sanders
Western NC Property Manager
Since '22

Manages our mountain portfolio across the Blue Ridge. Rachel coordinates every turnover, every repair call, and every five-star guest experience in Western North Carolina.

05 Our Operating System

The Sojourn way.

Six principles that quietly govern every owner call, every turnover, every guest stay. Nothing fancy, just what it actually takes to earn a five-star review, on repeat.
i.

Excellence.

Everything we do for guests is in service of one thing: getting that five-star review. That bar shapes every decision before it.

ii.

Support.

Sojourn is a community of owners sharing ideas, wins, and the occasional plumbing horror story. We're here for you. Phone, text, whatever works.

iii.

White glove.

Cleanliness is next to… the five-star review. We take achieving five-stars very seriously: 142 checklist items per turnover, photo-verified.

iv.

Attentive.

We think through every detail, and everything is documented. If it isn't written down, it doesn't exist. If it is, it gets done, every time.

v.

Unforgettable.

Standout listings, considered photography, first impressions that actually impress. The kind of property guests text a friend about, mid-stay.

vi.

Transparency.

Transparent data, transparent reporting, transparent communication with every property owner. Monthly, in plain English, no surprises.

06 Partner with us

Become a part of
the Sojourn family.

Whether you're listing your first property or scaling a portfolio, we'd love to discuss how our full-service management can maximize your returns.

List your placeBook a call with Melissa